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+971529232502
Book Now!
+971529232502
Welcome to Rukin Al Yarmouk (rukinalyarmouk.ae). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, and your rights regarding your personal information when using our website, purchasing products, or booking services.
When you interact with Rukin Al Yarmouk (rukinalyarmouk.ae), we may collect the following types of information:
Personal Identification Details: Name, email address, phone number, and physical delivery/service address when you place an order, book a service, or create an account.
Order & Service Data: Details of products purchased (e.g., Air Conditioners, Chillers, Appliances), installation appointments booked, and transaction records.
Payment Information: For online transactions, payment processing is handled securely by certified third-party payment gateways (including Card Processors, Tabby, and Tamara). Rukin Al Yarmouk does not store or process your complete credit/debit card numbers or CVV codes directly on our servers.
Technical & Usage Information: IP address, browser type, device details, operating system, and on-site behavioral metrics collected via cookies and analytical tools.
We collect and use your data for legitimate operational and business purposes, including:
Processing, fulfilling, and delivering your product orders across Dubai and the UAE.
Scheduling, confirming, and executing technical on-site services (such as AC installation, maintenance, or appliance setup).
Sending transactional notifications, order invoices, delivery updates, and customer support communications.
Improving website functionality, user experience, and product catalog navigation.
Preventing fraudulent transactions, unauthorized access, and maintaining site security.
Rukin Al Yarmouk (rukinalyarmouk.ae) uses cookies and similar tracking identifiers to:
Keep track of your shopping cart contents as you browse.
Remember your account preferences and login details for subsequent visits.
Analyze aggregate traffic and site trends to enhance overall website performance.
You can manage or disable cookies through your individual browser settings; however, disabling certain cookies may affect essential e-commerce functions such as the checkout process.
We do not sell, rent, or trade your personal data to third parties. We only share necessary customer data with trusted third-party service providers who assist our operations, strictly bound by confidentiality:
Logistics & Delivery Partners: To deliver physical units to your designated delivery address.
Technicians & Installation Teams: To reach your location and execute requested installation or repair services.
Payment Processors: Certified financial gateways (including Tabby and Tamara) required to verify and authorize payment transactions.
Legal & Regulatory Authorities: When required by UAE law, judicial proceedings, or to protect the safety, rights, or property of Rukin Al Yarmouk.
We implement strict physical, electronic, and procedural safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All checkout transactions and data transmissions are secured using standard SSL (Secure Sockets Layer) encryption protocols.
Under applicable regulations, you have the right to:
Request confirmation of whether we hold your personal data.
Request updates, corrections, or modifications to inaccurate contact or delivery details.
Request the deletion of your account and associated personal data, provided it is no longer required for ongoing order fulfillment, tax compliance, or legal retention requirements.
Rukin Al Yarmouk reserves the right to modify or update this Privacy Policy at any time without prior notice. Any revisions will be reflected immediately on this page with an updated timestamp. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Company Name: Rukin Al Yarmouk
Website: rukinalyarmouk.ae
Phone / WhatsApp: +971 52 923 2502
Phone Support: +971 56 562 6566
Email: info@rukinalyarmouk.ae
