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Refrigerant/gas leakage caused directly by our installation workmanship.
Water leakage caused directly by improper installation.
Rectification of wiring damaged due to installation workmanship, where applicable.
Rectification of installation defects related to workmanship is covered.
Manufacturing defects or failures, compressor, PCB, fan motor, sensors, remote control and other AC components.
Damage caused by misuse, negligence, accidents or unauthorized modification.
Gas leakage caused by damage to pipes or connections after installation.
Leakage or damage caused by third-party work or modifications, or work by a third-party technician without prior approval.
Blockage caused by dust, dirt, insects, external factors or lack of maintenance.
PVC drainage piping or other materials not supplied by Rukin Al Yarmouk.
Damage caused by renovation, drilling, construction or other civil work after installation.
Customer power issues, voltage fluctuations, water ingress, fire, or external factors are not covered.
Provide your Warranty Card or Job Number when contacting Rukin Al Yarmouk.
Provide your customer name and contact number.
Share the address where the covered installation was performed.
Explain the issue clearly so the technical team can assess the claim.
THIS WARRANTY IS FOR INSTALLATION WORKMANSHIP ONLY. The air conditioner unit and its components are covered separately under the manufacturer/supplier warranty, subject to the respective manufacturer's terms and conditions.
This warranty is valid only for the installation stated on this Warranty Card and is non-transferable unless approved by Rukin Al Yarmouk.
It covers qualifying defects directly caused by Rukin Al Yarmouk installation workmanship, including applicable gas leakage, water leakage, electrical wiring damage caused by workmanship and installation-related errors or defects.
No. The compressor, PCB, fan motor, sensors, remote control and other AC components are excluded from this installation workmanship warranty and are subject to the manufacturer/supplier warranty.
You should provide the Warranty Card / Job Number, customer name and contact number, installation address and a description of the issue.
No. Work carried out by a third-party technician without prior approval from Rukin Al Yarmouk is excluded.
The warranty is valid only for the installation stated on the Warranty Card and is non-transferable unless approved by Rukin Al Yarmouk.
